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Staff Directory

Desirée Patno
President & CEO
(949) 559-9800 ext 101

Desirée Patno is Broker and Owner of Desirée Patno Enterprises, Inc., a women-owned brokerage; and Founder and CEO of NAWRB, the only national trade association representing women-owned businesses specializing in the housing economy - SHE is changing Real Estate. With more than 22 years experience in full-service REO disposition, Desirée brings “heels on the ground” knowledge to her mission of promoting women-owned businesses in the housing economy. Through NAWRB, she advocates for the increased utilization of women-owned businesses and mentors female entrepreneurs for future successful business ownership. Patno is one of the most visible advocates for women in the housing economy. She is a recipient of the 2012 Enterprising Woman of the Year award, 2012 WIPP Business Leadership Social Media Award and was recognized by HousingWire as one of the most influential women in housing in 2012. A California native, she has been married for more than 30 years and is the proud mother of four boys. Additionally, she was the only girl in an all-male water polo league in high school, professional dancer, swimmer and loves to collect ornate antiques and is a bonafide fashion finder.

Olivia Frick 
Office and Member Relations Coordinator
(949) 559-9800 ext 121

Olivia Frick graduated from San Francisco State University with a Bachelor of Arts degree in International Relations. After graduating, Olivia has spent time traveling and living in various locations and doing what she enjoys most: meeting and communicating with new people. In her spare time, Olivia enjoys spending time outdoors; usually with her dog Isa close to her side, horseback riding, and baking. Her favorite thing to bake? Pumpkin bread. 
Samantha Cauguiran
Visual Communications Coordinator
(949) 559-9800 ext 127

Samantha Cauguiran is the Visual Communications Coordinator at NAWRB. She received her Bachelor of Arts degree from University of California, Irvine, with a major in Studio Art and a minor in Art History. Did we mention she likes art? Samantha joined NAWRB to create the design of marketing materials, website management and is the lead graphic designer of N Magazine. Her other loves include trolling fashion blogs, bargain shopping and making sure her little yorkie, Mr. Feeny, is the most spoiled dog in the world. She is a true SoCal girl with military brat roots. 

Laurie Keys  
Office Manager
(949) 559-9800 ext 105
Laurie Keys is the office manager for NAWRB. Laurie comes from an accounting and human resources background and graduated from California State University, Chico, with a Bachelor of Science degree in Communications and a minor in Broadcasting/Sports Casting. An avid sports fan — especially USC football — she is devoted to her husband and two daughters in high school who both play volleyball. 

Cindy Conrad
(949) 559-9800
Cindy Conrad is an Enrolled Agent and has provided accounting and tax services for clients the past 18 years. She is the owner of Conrad Accounting & Tax Services located in Irvine, Calif. She prides herself on offering exceptional customer service to business owners in the area of tax, accounting and business management. Prior to embarking on a career in accounting, she worked for Ford Motor Company and Campbell Soup Company as a marketing manager and assistant marketing research manager. She is a graduate of Nathaniel Hawthorne College in Antrim, NH, with a Bachelor’s Degree in Economics and Business Administration and Fairleigh Dickinson University with a Master’s Degree in Marketing.