CFPB, FHFA, & HUD Launch Joint Mortgage & Housing COVID-19 Assistance Website


As the CEO & President of Women in the Housing & Real Estate Ecosystem (NAWRB) and Desirée Patno Enterprises, Inc. (DPE) Real Estate Brokerage, Advisor & Investor for AmicusBrain—AI for Aging Population, CSO for ZuluTime, Publisher, Connector and a National Speaker, Desirée Patno’s network and wealth of knowledge crosses a vast economic footprint. With three decades specializing in the Housing & Real Estate Ecosystem and owning her own successful brokerage, she leads her executive team’s expertise of Social Impact, Gender Equality and Access to Capital, and provides personalized consulting services to the Real Estate and Family Office community.

The Consumer Financial Protection Bureau (CFPB), Federal Housing Finance Agency (FHFA), and the Department of Housing and Urban Development (HUD) have jointly launched a new mortgage and housing assistance website to help Americans impacted by the COVID-19 pandemic navigate through this time with the latest accurate housing assistance information. Homeowners and renters can access the website at

FHFA and HUD both offer extensive CARES Act assistance and protection for Americans that are having trouble paying their mortgage or rent during the global health emergency. In this website, one will find all CARES Act mortgage relief, protections for renters, resources for additional help, and information on how to avoid COVID-19 related scams. 

Homeowners will also find lookup tools that will help them determine if their mortgage is federally backed, and renters can learn if their rental unit is financed by FHA, Fannie Mae, or Freddie Mac.

In addition to the tools made available by HUD and FHFA, “CFPB has partnered with FHFA on the Borrowers Protection Program that enables the agencies to share servicing information to protect borrowers during the coronavirus national emergency,” states the official press release. 

“During these uncertain times, consumers need reliable, fair, and accurate information on the protections and relief options available to them. This joint website achieves this important goal for homeowners and renters, outlining clearly the changes that policymakers are making to assist them,” said CFPB Director Kathleen L. Kraninger. “The Bureau will continue to do everything we can to protect the economic security of consumers.” 

The CFPB has also released timely information on new programs aimed at helping struggling consumers during this time, to include: 

  • student loan payment suspension; 
  • mortgage forbearance; 
  • stimulus payments; 
  • the Paycheck Protection Program; and 
  • how consumers can protect their finances during the pandemic.

Learn more about these assistance programs here. Click here for the official press release.

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