Artificial Intelligence in Real Estate: How to Leverage the Disruption

Discussions about how artificial intelligence (AI) will alter the workforce as we know it is a hot topic among thought leaders, including those in the housing and real estate ecosystem. While some fear that improvements in machine learning and cognitive intelligence will present a threat to jobs—which is certainly an important concern—others see AI as a helpful tool for real estate professionals.

When hearing the term “AI,” people often think of chatbots and Siri or Alexa; however, experts see AI as having greater potential as a common helper in the real estate industry—being able to communicate with buyers in an intelligent manner and identify important signals for property regulations, such as RegTech.
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sheCenter(FOLD) – Dr. Chitra Dorai

Former IBM Fellow, Master Inventor, VP, CTO Cognitive Services, IBM Services, Member of IBM Industry Academy & Academy of Technology

Dr. Chitra Dorai

Dr. Chitra Dorai, a Former IBM Fellow and expert in AI and Cognitive Sciences, takes NAWRB along the journey of her life. A precocious child in Chennai, India, who dreamed of becoming a brain scientist, she traveled to the United States to realize her aspirations, ultimately earning IBM’s highest honor and helping thousands of homeowners during the financial crisis. From her obsession with popular culture trivia to her experience being a mother, this influential woman is taking on the computer. 


NAWRB: Where did you grow up, and what was your childhood like?

Dr. Chitra Dorai: I grew up in a sunny South Indian city called Chennai, previously known as Madras, located on the south eastern coast of India. Chennai is one of the largest cosmopolitan cities in India and is well known as an economic, cultural, and educational hub in South India. In fact, it is often called the “Detroit” of India because many of the automobile manufacturers have their Indian operations there. It is also technology-centric. A lot of multinational companies, including IBM, have their IT service delivery centers in Chennai. At the same time, it is a city of contrasts. It continues to be traditional and conventional in certain ways, culturally-rich and conservative, compared to other major cities in India. It is famous for its soaring temples, luxurious silk, and centuries-old musical traditions.

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