NAWRB’S Diversity & Inclusion Leadership Council (NDILC)

Why does NDILC make a difference?

1. Meaningful growth and opportunities for women in banking, mortgage, and
real estate continue to be a struggle at all levels – Take action where you see the struggle!

2. Constant support of our diversity and inclusion goals is needed,
and every day actions can make a difference – Make inclusion a habit!

3. More young women are looking for support and role models, and will be courageous in the
development of equal rights for women when there is a clear path – Clear a path to success!

4. We need more fearless leaders to lead by example… Do the right thing!

Rebecca Steele

NDILC Chairwoman
President of Sigma Associates, LLC

The housing continuum has been critically lacking women in upper management and the utilization of women-owned suppliers across their platforms. While Dodd-Frank Section 342 created the Office(s) of Minority and Women Inclusion (OMWI), the overall act lacks defined regulations for the accountability of the regulated entities. Women have been lagging in the diversity and inclusion movement, and NAWRB’s Diversity & Inclusion Leadership Council (NDILC) is championing all financial institutions, servicing companies, secondary mortgage markets and associated real estate services to increase their efforts and growth. As women don’t have geographical roots like their minority counterparts, we are spread thin across several platforms and are skeptical of one another. As a collaborative community, women must improve their respective industries and ultimately secure sustainable growth.

The mission of the women’s diversity and inclusion movement is to attain equal resources, representation and opportunities for working women. This means advocating and promoting professional women and increasing women’s inclusion in the executive offices and boardrooms of America.

In 2015, NAWRB introduced our Diversity and Inclusion Leadership Council, dedicated to bringing women’s diversity and inclusion to the forefront of the housing industry with accountability and results. The Council’s first meeting we united senior level executive women from several industries with the goal of securing progress for women in the workplace.

Represented at our inaugural meeting were over 350,000 employees from the companies of our NDILC members. As the goals and principles of our Council develop, they will begin effecting change in the business world through our extensive and diverse networks.

A multitude of investigative reports released recently and in years past affirm that companies with women in decision-making roles consistently outperform those with male-dominated executive offices and boards. If we delve farther than its monetary benefit, equality in the workplace is an ethical choice. It’s profitable, but more importantly, it’s the right thing to do. Women’s inclusion is not debatable.

What are you doing to support women’s diversity and inclusion?

NDILC to pioneer changes in the workplaces of tomorrow.

Presenting NDILC Members

Rebecca Steele

Chairwoman: Rebecca Steele, President of Sigma Associates LLC

She brings more than 20 years of mortgage origination, community and consumer housing communications and solutions, working with the nations largest banks.  She also has significant default servicing industry expertise, and operations, production, and project/change management (Lean Six Sigma) leadership experience. Steele was the national mortgage outreach executive for Bank of America, where she also managed default servicing management within home loans servicing and was head of national servicing and centralized retail mortgage sales.  She has led many of the mortgage process improvements and projects related to controls, risk and compliance, as well as implementation of many of the new requirements for Dodd Frank and the Consumer Financial Protection Bureau. She most recently founded and was CEO for the Steele Advisory and Services LLC, where she led the strategic and business development efforts for several strategic national servicer and vendor management companies

Amy Schumacher

Amy Schumacher, President, Originations & Corporate Technology, New Penn Financial 

Amy is the Chief Operating Officer of Prospect Mortgage, the second-largest FHA 203K lender in the nation. In this role, Amy oversees all aspects of the company’s operations, including information technology, operations, credit, capital markets, training, project management, and more. Prior to Prospect Mortgage, Mrs. Schumacher formed Vantium Capital, Inc. and Vantium Capital Management with Apollo L.P., served as the President and CEO of WMC Mortgage, and founded the Residential Servicing Coalition. She serves on the Board of Directors as Co-Chair of the Women’s Committee for the Institute of International Education’s Scholar Rescue Fund, and she sits on the Board of Directors of the AmeriCatalyst Idea Lab. She has also served on the boards of SourceCorp, Inc., Bluebeam Software, Inc., and other privately held companies. Mrs. Schumacher is an expert in the mortgage and secondary market industry and has led both turn-around efforts and start-ups to profitability, spearheaded the sale of two companies, and participated in numerous capital markets transactions, creating tremendous shareholder value.

Cerita Battles

Cerita Battles, SVP, Diverse Segments National Sales Manager, Wells Fargo Home Mortgage

Cerita and her team are responsible for the development, implementation and execution of national strategies to increase and sustain homeownership among low-to-moderate (LMI) income and minority borrowers and communities.  Those strategies include, but are not limited to, sourcing real estate practitioners and builders doing business in LMI and minority communities; recruitment and retention of diverse sales staff; partnering with non-profit agencies to provide homeownership counseling; and facilitating activities to increase awareness about products and programs to help families achieve and sustain the dream of homeownership.

Cerita has been in the financial industry for over 27 years and 20 years specifically dedicated to mortgage.  Cerita has held several leadership positions with Merrill Lynch, JPMorgan Chase and Bank of America within Sales, Product & Program Development, Strategic Partnerships and Diverse Segments.

Cerita is a graduate of the University of Phoenix where she obtained a Bachelor of Science degree in Business Management.  She is a member of several trade and civic organizations both nationally and locally.

Cerita resides in St. Augustine, Florida with her husband, Ronald and their beautiful 12-year old daughter, Myka Renae.

Cheryl-Travis Johnson

Cheryl-Travis Johnson, EVP and COO, VRM Mortgage Services

Since joining VRM Mortgage Services in 2008, she has been an agent for change and innovation at the company including championing the development and roll out VRM University (VRMU), which is one of the leading training vehicles for mortgage and real estate professionals. Cheryl also leads the development of non-traditional solutions for lenders, servicers and investors that mitigate losses associated with non-performing loans. Under her leadership, VRM Mortgage Services continues to grow and develop new, innovative solutions that encompass the entire mortgage and asset life cycles.

Cheryl’s career in mortgage banking spans over 30 years and includes leadership roles in lending, loan servicing and real estate. Her extensive experience enables her to recognize industry trends and proactively address operational challenges with creative perspective and innovative solutions.

Cheryl’s passion for community and commitment to diversity drive her to continually advocate for new approaches to developing small and diverse businesses including creating business mentoring and coaching solutions to assist them in participating in today’s dynamic market. Additionally, Cheryl is an executive participant on the MBA Diversity & Inclusion Committee. As a part of her involvement, she led the co-development of a new Diversity and Inclusion Self-Assessment Tool. The new tool will enable Lenders, Servicers and Investors to assess, document and measure their compliance with the proposed OMWI standards for diversity and inclusion developed in response to Section 342 of the Dodd-Frank Act.

Her strategic vision and organizational leadership is deeply rooted in creating sustainable, complaint solutions that protect reputations and revenues while protecting and preserving communities. Cheryl serves as a director on the board of the non-profit organization, PCV|VRM Seeds of Hope where her leadership through philanthropy serves to educate, enable and empower homeowners in an effort to stabilize neighborhoods and breathe new life into communities.

Cheryl Travis-Johnson exhibits leadership, commitment to progress and dedication to change in every area of her profession. From philanthropy and thought leadership to driving operational excellence for her clients and the industry, Cheryl is making a lasting impact on housing and, more importantly, on the homeowners and families that each of those homes represents.

Jennifer Hughes

Jennifer Hughes, VP, National Retail Mortgage Sales Risk Manager, Development & Support, US Bank

Melanie Gass

Melanie Gass, Senior Partner Channel Marketing Manager, US Small-and-Midsized Business (US SMB) Microsoft Corporation

As senior partner channel marketing manager for Microsoft’s U.S. Small-and-Midsized Business group, Melanie Gass focuses on national initiatives that help small businesses achieve more. Her background as a technology industry entrepreneur gives her unique perspective on the needs of small businesses and brings an added layer of commitment to her role.

At Microsoft, Gass leads the small business partnerships and business development efforts with strategic national influencer organizations, including the U.S. Small Business Administration and several other government entities. Her efforts focus on ensuring initiatives like Microsoft Community Connections deliver strong value to customers and organizations engaged in the program, while ideating and negotiating new scalable methods to engage more small businesses nationwide. In addition, Gass aligns efforts with broader Microsoft teams to help demonstrate to small businesses the power of Microsoft technologies to realize their dreams.

Gass has been a Microsoft certified product expert since 1998, fostered through ten years’ experience as the owner of a technology firm. Her company performed technology consulting, Microsoft platform solution implementations and training for clients around the world. Throughout her tenure as owner, Gass personally trained more than 1 million employees at companies large and small to maximize the capabilities and value of technology investments.

Her affinity for Microsoft products and enabling business success through their use sparked the idea for a weekly syndicated radio show, where Gass was dubbed “The Microsoft Princess.” The show attracted nearly 500,000 listeners worldwide each week.

Gass was named to the 2015 ChannelPro 20/20 Visionaries list, which honored her as one of the most influential leaders in small business technology. She also is a 15-time Microsoft product reference book author.

Gass earned a bachelor’s degree in business economics with a minor in finance from Albertus Magnus College in New Haven, Connecticut. Outside of the office, she enjoys sailing, golfing and flying airplanes, as she holds a private pilot’s license.

Min Lee Alexander

Min Lee Alexander, Senior Vice President of Real Estate Services, Altisource

She has more than 15 years of experience in real estate investment, development and asset management. Prior to joining Altisource, Ms. Alexander served as the founding partner of an SEC-registered residential real estate investment fund sponsor and founder of a real estate development company, both based in Boston, MA. She started her career as a consultant at Accenture in the strategy division, specializing in the financial services sector. Ms. Alexander is a Massachusetts-licensed commercial general contractor and real estate salesperson. She holds a BA from Duke University and MBA from the Massachusetts Institute of Technology.

Miriam Moore

Miriam Moore, Division President, Default Services, ServiceLink 

Rayman Mathoda

Rayman Mathoda, Co-Chief Executive Officer, Genesis Capital

Rayman is co-CEO and a member of the Board of Directors of Genesis Capital. Since 2014, under her leadership, Genesis Capital has become an industry leader originating over $1 billion in loans to the nation’s top real estate developers, with zero losses, and strong investor returns. Rayman is also Chairwoman of Global Property Exchange and its wholly owned subsidiary Hudson & Marshall. Prior to her joining the Genesis family of companies, Rayman was President of Oversite Data Services, Chief Revenue Officer of ALAW, and Managing Director of HausAngeles Management Consulting, where she advised policymakers at public and private organizations including the White House, Treasury Department, and top Banks on national housing policy including Treasury’s Making Home Affordable programs such as HAMP, HAFA, and HARP. Previously, Rayman was Chief Administrative Officer responsible for 10,000 people and $1 billion in expense at IndyMac Bank (now OneWest/CIT), the 2nd largest independent mortgage lender in the nation. She joined IndyMac from McKinsey and Company, a global management consulting firm, where she was co-leader of the firm’s west coast healthcare practice. Rayman has an A.B. Honors from Princeton University and an MBA with Distinction from the Kellogg Graduate School of Management at Northwestern University.

Tami Bonnell

Tami BonnellC.E.O of EXIT Realty Corp International

She is a 30+ year veteran of the real estate industry and was instrumental in building three major brands. Among her many achievements, she was recently recognized by Leading Researcher Real Estate trend watcher Stephan Swanepoel, as one of the 200 most Powerful people in Residential Real Estate, included in the top 10 most powerful women in real estate and she was ranked among the top 10 most powerful Real Estate Franchise Executives all for the year 2013, 2014 and 2015.

Ms. Bonnell has been a featured speaker at the NATIONAL ASSOCIATION OF REALTOR’S General session as well as National Women’s Council of REALTOR’S in New Orleans in 2014.

She has spoken to Ris Media’s top 500 Power Brokers and at their leadership Conferences, National and State Women’s Council REALTORS across the country, National Association of Real Estate Brokers, Inman News Connect Conference ,Xplode Conference, The 50th anniversary of the Civil Rights Act & Mass Fair Housing Conference.

In 2012 she was named a finalist in the category of Best Executive in a Service Business by the Stevie Awards for Women in Business, the world’s premier awards for women in the work place .A recipient of The Women of Fire award presented by the Warren Group/Banker & Tradesman (Boston) to the top 20 women in Finance, insurance and Real Estate trail blazers, leaders and Visionaries. And most recently she was honored with the 2015 CHANEL award sponsored by the National Association of Women in Real Estate NAWRB Roaring Twenties edition of SHE Magazine for Changing the perception of the entrepreneurial woman and previously the 2104 TALKIE award for Making her mark in the world of Marketing.

Along with several other national and local engagements, Ms. Bonnell hosts quarterly webinars educating the general public on real estate issues.

She is a wife and mother of three and a grandmother of three, in her spare time she is a martial artist, coach, judge and referee.

Toni Moss

Toni Moss, CEO of AmeriCatalyst LLC & EuroCatalyst BV

Toni Moss, the CEO of AmeriCatalyst LLC, is a rare resource with more than 25 years of experience in markets around the world specializing on the impact of globalization on the housing finance ecosystem. Ms. Moss will offer an overview of the Global Financial Markets and her insight on how recent events are likely to affect your business and impact your personal wealth and investments.

Vanessa Montanez

Vanessa Montanez, VP, Mortgage Business Development Manager, East West Bank

Vanessa has been in residential lending for the last twenty years where she has applied her expertise in loans.   She has worked for major lending institutions such as Countrywide Home Loans, Wells Fargo, Bank of America, and most recently was the Regional Business Development Manager for JPM Chase.  In this capacity she oversaw the business development, CRA, REO, Short Sales, and Builder/Condo in California.  For the last fifteen years, she has been managing loan officers, sales managers, and processors.  She is currently is Vice President -National Mortgage Business Development Manager at East West Bank – responsible for the overall strategic plan and execution of increasing mortgage production in existing territories and reaching underserved borrowers.  Demonstrating her abilities as an entrepreneur, she owns and operates a Farmers Insurance agency since 2008 and is a real estate investor/developer.  Vanessa holds a bachelor’s degree in Business Administration and a MBA from Pepperdine University.

Contact us today by emailing: Business@nawrb.com